For a limited time, orders over $75 to anywhere in the U.S. will receive FREE ground shipping. This offer does not apply to International orders.
At 5050BMX, we strive to ship your order within 2-3 days (business days Mon-Fri). We don't ship on weekends and are unable to ship on holidays. You will receive an email notifying you when your order ships including a tracking/confirmation number. During peak periods - such as Christmas - we may need an extra day or two to ship your package.
Our website will email you with your shipment info when your order is shipped. This email will give you all that you need to track your package.
We use whatever shipping hadler will give us the most cost effective rates for your shipment.
If your package is damaged in shipping, please notify us immediately and we will work with you to send a replacement.
ATTENTION INTERNATIONAL CUSTOMERS: Because we have no control of the customs process, we cannot guarantee quick delivery. Some packages take more than one month to deliver. We notice that certain countries like Brazil and Argentina take a long time to deliver.
Foreign customers are responsible for any and all fees and taxes that are incurred. You can obtain more information at your local customs office. All goods are shipped FOB our warehouse. *FOB- An International Term of Sale that means the seller fulfills his or her obligation to deliver when the goods have passed over the border at the named border of the country. This means that the buyer has to bear all costs and risks to loss of or damage to the goods from that point. This includes the duties and taxes.
The "Ship To" and "Bill To" addresses must be the same on international orders. Because of a few bad people out there who make fraudulent orders, we may ask you to verify your identity by sending us a photo of your ID and Credit Card.
International orders are shipped USPS Priority Mai, FedEx or UPS.
After getting your initial order confirmation email, you’ll receive a 2nd email when your order ships with the shipping confirmation and/or tracking information.
Additionally, you can log into your account with 5050bmx.com by clicking “My Account” at the top of the webpage to see the status of your order. You may also call one of our amazing customer service representatives at 1-801-546-2691. We are always available from 10 am to 5 pm MST Monday through Friday, and sometimes we’ll answer on nights and weekends (if we are available, we’ll try to help you even after hours).
We want you to be stoked on your order. If there is a problem with your order that we made, we will gladly give you a FULL refund.
If you you ordered something and it was your neglect, like you picked the wrong size tire or something of that sort. We will refund your money minus the shipping costs (come on we shouldn't have to eat shipping if you made a mistake.)
Please read the descriptions carefully and know what you are buying. You will have 30 days from the order date to return your items. They must be in new and unused condition. (We can't sell the stuff if you used it dude!) We will issue your refund once we have inspected the items.